Hardware & IT Help Desk Support

We recommend The Fulcrum Group for remote IT support as well as IT/technology product procurement, and turnkey installation of Parallax products. Their US-based help desk and commitment to personal, quick, inexpensive, but highly effective remote support is a refreshing change that is putting a smile on our clients faces. They can provide proven IT solutions suitable for the significant computation requirements of the Parallax Solutions Platform, from vendors such as Dell, HP, Lenovo, Cisco, SonicWALL, and others. Contact The Fulcrum Group at +1-817-337-0300 or info@fulcrumgroup.net for more information.

Platform Software Support

Parallax has a small-enough client base that we can offer immediate hands-on service. Most of our clients establish a free account with Dropbox.com, so that updates or other documents can be exchanged instantly. Once the Parallax Solutions Platform is running at your shop, any software issue, including re-installation or specific configuration changes, will be given the highest priority. Changes can be sent to you via e-mail, Dropbox, or by allowing remote access to your desktop.